Warranty & Returns

Every drone we sell is inspected, bench-tested and flight-checked before it ships, open-box units included.

For 30 days from delivery we cover manufacturing defects, components that fail in normal flight, and anything that wasn't right when it left us.

We repair it here. As an iFlight Authorized Service Center we service in-house in Irvine, California — nothing gets shipped overseas and there's no support queue to wait in.

Open-box drones carry the same 30-day cover as new ones.

Every listing states its condition before you buy, and each unit is checked over and bench-tested before it goes out.

Crash damage and pilot error.

Water damage, and fire or heat damage from anything other than a manufacturing fault.

Improper installation or use, unauthorised modification, or repair by someone else.

Damage caused by flying on low, swollen or defective batteries.

Normal wear on consumables: propellers, battery straps, foam and hardware.

Third-party parts we didn't supply — take those up with their manufacturer.

Send a service request through this site with your order number, what went wrong, and photos or video of the fault.

We'll come back with next steps. Most issues are diagnosed from the photos before anything is posted.

You cover sending the drone to us. We cover sending it back.

Unopened and unflown returns are accepted within 14 days of delivery, minus return shipping. No restocking fee.

Once a drone has been flown it's covered by the warranty above rather than the return window.